Frequently asked questions

A little more information to help you find your glow.

What jewellery can I find at Glowmi & Co.?

Our range includes necklaces, earrings, matching necklace and earring sets, and seasonal designs. Explore the individual product pages for each piece's details.

Do you offer matching necklace and earring sets?

Yes. Our Golden Oval, Golden Heart, and Golden Sunburst Necklace & Earring Sets offer coordinating pieces you can wear together or style separately.

How do I choose a style?

For a coordinated look, start with a matching set. If you prefer to mix and match, explore individual necklaces and earrings. Browse the photos on each product page to compare shapes and details.

Where can I check materials and measurements?

Check the description of the specific item you're considering. Materials and measurements can vary between designs. If a detail you need isn't listed, please ask before ordering.

Are your earrings suitable for sensitive ears?

Sensitivity varies from person to person. Review the materials listed for the specific item and don't assume every design has the same composition. If the information you need is missing, ask for clarification before purchasing.

What information should I include when asking about an order?

Include your order number, the email address used at checkout, and a short description of your question. Never include passwords or full payment card details.

What if I have a question about a product?

Include the product's name and the detail you'd like to know, such as its measurements or materials, so your enquiry can be answered clearly.